Right click on Microsoft account sign in assistantĪgain and click restart to start the service.Select Microsoft account sign in assistant service.If its already started then stop it and restart the service.To do so,follow the steps below: I Suggest you to start the "Microsoft account sign in assistant" service and check if it helps. I suggest you to follow the methods below: I appreciate your interest on windows 10.īefore we proceed, I would like you to answer the following question:ĭo you receive any error message when you try to Switch to Microsoft account? Thank you for posting the query on Microsoft Community. Still need help? Go to Microsoft Community or the Azure Active Directory Forums website.Windows 10 won't allow me to "Sign in with a Microsoft account instead" Windows Small Business Server 2011 Essentials Online Help In this case, troubleshoot possible Office 365 issues.įor more help, contact Microsoft Support.įor more information about the OIM for SBS 2011 Essentials, visit the following Microsoft website: If you cannot successfully complete the tasks by using the Office 365 portal, the issue might be related to Office 365. In this case, troubleshoot possible SBS issues. If you can successfully complete the tasks by using the Office 365 portal, the issue might be related to SBS. Take one of the following actions, as appropriate for your situation: In the Office 365 portal, try to perform the administrative tasks that you wanted to perform by using the wizards in the OIM. Sign in to the Office 365 portal by using your administrator user ID. Step 4: Determine whether the administrative tasks that you want to perform in the OIM can be performed in the Office 365 portal To do this, go to Microsoft Online Services Sign-In Assistant for IT Professionals RTW. If the Microsoft Online Services Sign-in Assistant is not installed, download and then install the most recent version. If the status is set to Not Started, right-click Microsoft Online Services Sign-in Assistant, and then click Start. In the list of services, locate Microsoft Online Services Sign-in Assistant, and then make sure that its status is set to Started. On the computer that is running SBS, click Start, click All Programs, click Administrative Tools, and then click Services. Step 3: Check that the Microsoft Online Services Sign-In Assistant is running Open the SBS console on the computer that is running SBS, click the Office 365 tab, and then run the "Change the Office 365 administrator account" wizard to make sure that the correct administrator password is set up in the OIM for SBS. This confirms that you are using the correct password and that you can authenticate to Office 365. Integrating Office 365 with Windows Small Business Server 2011 Essentials Step 2: Troubleshoot the Office 365 administrator account that is used to set up the OIM To resolve this issue, follow these steps: Step 1: Make sure that the OIM is installed and set up correctlyįor more information, visit the following Microsoft website: Wizard actions cannot be completed or reporting data cannot be retrieved because of Office 365 issues.Īn unexpected failure occurred in the OIM. Microsoft Online Services Sign-in Assistant is not installed or is not running. The passwords of the administrator accounts in the OIM and in Office 365 do not match. The OIM was installed and set up incorrectly. This issue may occur for one or more of the following reasons: Office 365 subscription data is displayed as "not available" in the OIM, and Office 365 user data is displayed as "unknown" in the OIM. Office 365 subscription and user account wizards in the OIM fail. When users' passwords change, the changes do not synchronize to Office 365. For example, you may experience one or more of the following symptoms: The Office 365 Integration Module (OIM) for Windows Small Business Server 2011 Essentials (SBS 2011 Essentials) does not work as expected.
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